We are committed to providing high-quality products and ensuring your satisfaction. Please review our Return and Refund Policy below.
1. Returns:
Eligibility: To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
Time Frame: You have 30 days from the date of purchase to initiate a return.
Non-Returnable Items: For safety and hygiene reasons, opened or used essential oils are non-returnable unless they are defective or damaged upon arrival.
2. How to Initiate a Return:
Please contact our customer service team at bodybeautybarre@gmail.com with your order number and reason for return.
Once your return is approved, we will provide instructions on how to send your item back.
3. Refunds:
Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Damaged or Defective Items:
If you receive a damaged or defective product, please contact us within 7 days of delivery. Include photos of the item and packaging for assessment.
We will offer a replacement or full refund, including any shipping costs incurred.
5. Return Shipping:
Customers are responsible for paying return shipping costs unless the item is defective or an error was made on our part.
6. Contact Us:
For any questions about our Return and Refund Policy, please reach out to us at bodybeautybarre@gmail.com.
Your satisfaction is our priority. Thank you for trusting Body Beauty Barre with your skincare needs.
